Frequently Asked Questions:

What does it mean to have a "heart of gold"?
A "heart of gold" is full of passion for life, compassion for others, and confidence in one's own special talents and dreams. Read more.

How is Heart of Gold℠ different from other "teen girls" Websites?
While there are lots of fun things to do and great things to buy on Heart of Gold℠, the site was created to encourage young women to develop their interests, opinions and personal style. Our goal is to help you make the most of your special talents while you better yourself as a woman and as a person. Read more.

Who started Heart of Gold?
Marketing executive Marla Isackson. Find out more about this mother and passionate businesswoman in About Us.

How old do I have to be to participate in Heart of Gold℠?
Heart of Gold℠ is geared toward persons thirteen years and older. If you are under the age of thirteen, please don't access this site without your parent's participation and approval.

How can I become a member of Heart of Gold?
It's easy. And FREE. Why not sign up now?

Does it cost anything to become a member of Heart of Gold℠?
No way!

How can I tell my friends about Heart of Gold℠?
In our "Tell a Friend" section of course!

If I give you my e-mail address, are you going to share it with other companies?
Absolutely not. For more information, read our Privacy Policy.

How do I update my e-mail address or other information?
Just log into log into your account to make all the changes you want.

I read that part of your profits go to charity. Which charities do you support?
Heart of Gold℠ contributes to charitable organizations that are dedicated to supporting the needs and goals of young women around the world. We will be adding new charities on a regular basis, so check back often for updates.

How do I subscribe to the free Heart of Gold newsletter?
Just visit our homepage and drop your email in the "Be a Heart of Gold℠ Girl" Box.

Is there anything I need to know about shopping on Heart of Gold℠?
Everything you need to know is in our "Customer Care" section.

If I buy something on Heart of Gold℠ and I'm not happy with it, can I return it?
Absolutely. Read more about our shopping policies in "The Heart of Gold℠ Gaurantee"

I have a question that's not on this list. Where can I get an answer?
If you have browsed our FAQs and the rest of the site and you still can't find what you're looking for, e-mail us at: customerservice@heartofgoldgirls.com and we'll get back to you as soon as we can.

You can also:

Call: 805-642-9980 (Monday-Friday 9AM-6PM PST)

Or Fax: 805-642-9958 (Monday-Saturday 9AM-9PM PST)

Or Write:

Heart of Gold℠

1746-F.S. Victoria Avenue

# 351 Ventura

CA 93003-6538

Thank you for your interest!